Privacy Policy

Last updated: March 5, 2026

This Privacy Policy explains how MyPlug Portal collects, uses, and protects personal information when you use our website and services.

1. Information We Collect

We may collect account details (name, email, phone), wallet and transaction records, service requests, and technical usage data needed to operate the platform and prevent abuse.

2. How We Use Information

We use personal data to process transactions, provide support, send security notifications, maintain account integrity, comply with legal obligations, and improve service quality.

3. Data Sharing

We do not sell personal data. Information may be shared with payment processors, service providers, and authorized partners only when required to complete transactions or meet legal requirements.

4. Data Security

We apply reasonable technical and organizational safeguards to protect account and payment data. No online system is fully risk-free, but we continuously improve security controls.

5. Data Retention

We retain records for as long as needed for service operation, dispute handling, fraud prevention, accounting, and applicable legal compliance.

6. Your Rights

You may request account data updates or ask questions about your privacy by contacting our support team. We respond based on applicable legal and operational requirements.

7. Contact

For privacy questions, contact us at hello@myplug.com.ng.